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FAQ

Q: What happens to my personal belongings after the vehicle is repossessed.

A:  Your personal belongings are inventoried and boxed up for 60 days.

Personal belongings will be donated 60 days after the repossession date.

 

Q: How do I setup an appointment to pick up my personal belongings?

Click Here to schedule an appointment.

 

Q: Are there any fees to get my personal belongings back?

A: Yes - After setting up an appointment you will receive an email with the balance due.

 

Q: How do I redeem my car after I have paid the lien holder the amount due?

A: You will be contacted by Hide and Seek Recovery to schedule a time to pick up your vehicle.

 

Q: Where is  the vehicle taken to after being repossessed?

A : The vehicle is taken to our secure lot and held until further notice from your lien holder.

Please contact your lien holder with questions related to your vehicle.

 

Q: Do I come to the storage lot after my car has been repossessed?

A: No, you will not be able to enter the property. It's mandatory you schedule an appointment.

 

Q: Are there any fees to redeem my vehicle from Hide and Seek Recovery after I pay my lien holder?

A: Yes, there are storage and administrative fees you will have to pay at time of redemption. Fees may very.

We cannot release the vehicle until we have received the documents from the lien holder. Please be aware it can take up to 24 hours excluding weekends.

 

Q: Will I have to forfeit my vehicles keys when I redeem my personal belongings?

A: Yes, it's mandatory that you bring the keys when you pick up your personal belongings.

 

Q: Does hide and seek recovery take checks or credit cards?

A: No, we only accept CASH.

 

Q: Can I come to the lot and steal my vehicle back?

A: We do not recommend that, our lot is secured by a 30 camera surveillance system and an armed night guard.

 

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Hide and Seek Recovery is located in Carrollton, Texas and services Dallas Fort-Worth. Our mission is to provide our clientele quick, efficient, and safe recovery of their assets, while adhering to Federal, State, and Local laws concerning repo.  Our utilization of the latest repo investigative techniques, state of the art communications technology, and equipment allows us to effect quick retrieval of any type of collateral.

1404 Vinylex Dr. Carrollton, TX, 75006

(972) 906-2901

 info@hideandseekrecovery.com

Hide and Seek Recovery, Towing  Automotive,  Carrollton, TX

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